Niagara Nursery School & Child Care Centre
Protecting Personal Information:
We understand the importance of protecting personal information. For that reason we have taken the following steps:
Retention and Destruction of Personal Information
We need to retain personal information for some time to ensure that we can answer any questions you might have about the services provided and for our own accountability to external regulatory and legislative bodies. However we do not want to keep personal information too long in order to protect your privacy.
We keep our client files for two years after the client withdraws from our centres. Financial records are kept for seven years. Employee files are kept for seven years after termination of employment. We destroy paper files that contain personal information by shredding. We destroy electronic information by deleting it, and when the hardware is discarded, we ensure that the hard drive is formatted to erase any information contained within.
You Can Look at Your Information
With some exceptions, you have the right to see what personal information we hold about you. Often all you have to do is ask. We can help you identify what records we might have about you. We will also try to help you understand any information you do not understand, (e.g., short forms, technical language, etc.). We will need to confirm your identity, if we do not know you, before providing you with the access. If there is a problem, we may ask you to put your request in writing. If we cannot give you access, we will tell you within 30 days if at all possible and tell you the reason, as best we can, as to why we cannot give you access.
If you believe there is a mistake in the information, you have the right to ask for it to be corrected. This applies to factual information and not to any professional opinions we may have formed. We may ask you to provide documentation that our files are wrong. Where we agree that we made a mistake, we will make the correction and notify anyone to whom we sent this information. If we do not agree that we have made a mistake, we will still agree to include in our file a brief statement from you on the point.
Privacy of personal information is an important principle to Niagara Nursery School. We are committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for the services we provide. We also try to be open and transparent as to how we handle personal information. This document describes our privacy policies.
What is Personal Information?
Personal information is information about an identifiable individual. Personal information includes information that relates to their personal characteristics, (e.g., gender, age, income, home address or phone number, ethnic background, family status), their health, (e.g., health history, health conditions, health services received by them), or their activities and views, (e.g., religion, politics, opinions expressed by an individual, an opinion or evaluation of an individual). Personal information is to be contrasted with business information, (e.g., an individual's business address and telephone number), which is not protected by privacy legislation.
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